7 Tips to Inspect a Pest Control Company

Pest problems aren’t general in the same way car problems aren’t general. A skilled auto mechanic doesn’t fix “car trouble”, but rather pinpoints the issue and gets to work. Similarly, an experienced pest professional doesn’t try to “get rid of pests”. He understands the nuances and behaviors of the target pest, and then solves the problem in a way that best protects the safety of the home or business.

When it comes to service professionals, there’s a huge difference between competence and excellence. When you have a pest problem, you want the latter — an experienced technician with the right tools to get the job done quickly, efficiently and cost-effectively.

Pest-control companies use an inspection process to determine the scope of the problem. You can use one, as well: to gauge the credibility and service level of potential providers before choosing one, and to assess the company’s quality and value afterward. Below are a few tips on how you can inspect a pest control company:

1. Find out if the company has experience with your type of pest problem. Check out the company’s website to see if they demonstrate knowledge about handling your pest. Also, ask friends and neighbors to recommend professional pest control companies they have used successfully and how satisfied they were with the service. Additionally, don’t be afraid to ask the providers questions — the more they’re willing to listen before advising, the better.

2. Ask if the firm is licensed and insured. These practical credentials matter. It’s also a good sign if the company is a member of national, state or local pest management associations.

3. Keep in mind that there’s value in vicinity. Many pests, including certain types of ants, bees, wasps, termites and bed bugs, are prevalent in the Dallas/Fort Worth area. Some pests vary in their resistance to treatments. It helps to work with a local company that’s familiar with specific species of local pests and the degree of treatment needed to eradicate them. Pick a provider that values education, and talks about the “why behind the what”.

4. Ask what chemicals they use and how they’re distributed. In most cases, you want to go for limited amounts and limited distribution. The best signal of the company’s dedication to reduce health and environmental impacts is Green Shield certification. This designation means the firm has undergone an extensive on-site evaluation of its “green” practices and processes.

5. Ask if the company uses technology such as mobile devices to capture information during inspections. Progressive firms use the latest tools to generate reports, so clients have access to their information anytime.

6. Talk to the firm about its “IPM” practices. Those letters stand for “integrated pest management”. If the firm hems and haws about IPM and its importance, consider the response as a red flag. IPM is a set of common-sense practices that ensure a long-term solution over a temporary fix (one that tends to rely too heavily on spraying pesticide). IPM professionals realize the importance of the surrounding area and work to identify and correct pest-conducive conditions (removing clutter, cleaning drains, etc.). The focus is on finding the best strategy for a pest problem, not merely the simplest.

7. Know what you’re signing, and ask about guarantees and protection plans. Before signing a contract, be sure to fully understand the nature of the pest to be exterminated, the extent of the infestation, and the work necessary to solve the problem (including the treatment frequency). Some confident and experienced firms will provide a 100% satisfaction guarantee. Also, for some pests (including termites), it’s wise to ask about protection plans that can help you protect your home continually.


Your pest control consultation should be totally free (of price and hassle). No matter the type or size of pest infestation, a Cantu Pest Control professional can be at your property at your earliest convenience to offer advice and expertise. Give us a call at 972-562-9999 in Dallas / Ft. Worth or 713-956-7822 in Houston or use this online tool.